Refund and Returns Policy
Overview
Our refund and return policy lasts 30 days from the delivery date. If 30 days have passed since your order was delivered, we can’t offer a full refund or exchange.
To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging with any safety seals intact.
Non-returnable items (for hygiene and safety):
Opened or used personal-care products (e.g., tattoo aftercare balms, soaps, oils, sprays, serums)
Items with broken safety seals or missing original packaging
Gift cards
Final sale/clearance items
Free gifts or promotional items
To complete your return, we require your order number and proof of purchase.
Please contact us before sending any return so we can provide instructions and, when applicable, a prepaid label for eligible cases. Do not return your purchase to the product manufacturer.
Partial refunds may be granted when applicable:
Any item not in its original condition, damaged, or missing parts for reasons not due to our error
Any item returned more than 30 days after delivery (if accepted, may be store credit only)
How to Start a Return
Email support@angelbutterallure.com with your order number, the item(s) you want to return, and the reason (photos required for damage/defect claims).
We’ll confirm eligibility and send you next steps.
Ship the product back using a trackable service.
If we made a mistake (wrong item, damaged/defective on arrival), we’ll make it right and typically cover reasonable return shipping once approved.
Refunds
Once your return is received and inspected, we’ll email you to confirm approval or rejection.
If approved, your refund will be processed to your original payment method within 5–10 business days (your bank/card issuer may take additional time to post it).
Late or Missing Refunds
If you haven’t received your refund yet:
Check your bank account again.
Contact your credit card company (posting can take a few days).
Contact your bank.
If you still don’t see the refund after these steps, email support@angelbutterallure.com.
Sale Items
Only regular-priced items are eligible for refunds. Sale/clearance items are not refundable. (In some cases, we may offer store credit at our discretion.)
Exchanges
We replace items only if they are defective or damaged.
Email support@angelbutterallure.com and send your item to:
Angel Butter Allure – Exchanges
17000 N Bay Road, #514
Sunny Isles Beach, FL 33160, United States
(We’ll confirm eligibility and, if approved, provide instructions and any applicable labels.)
Gifts
If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once received and approved, we’ll issue a gift certificate.
If the item was not marked as a gift, or the order was shipped to the gift giver, the refund will be issued to the gift giver once we complete your return.
Shipping for Returns
Send returns to:
Angel Butter Allure – Returns
17000 N Bay Road, #514
Sunny Isles Beach, FL 33160, United States
Unless we’re at fault (wrong item, damage/defect), you are responsible for return shipping costs.
Shipping costs are non-refundable. If you receive a refund, any return shipping costs we covered may be deducted from your refund.
For items over $75, please use a trackable service or shipping insurance. We can’t guarantee receipt of items we do not receive.
Damage/Carrier Claims: Report carrier damage or missing items within 7 days of delivery and include photos of the box, inner packaging, product, and shipping label.
Need Help?
We’re here for you. Contact support@angelbutterallure.com for any questions about refunds and returns.